Common questions

How do I track my package from Zappos?

How do I track my package from Zappos?

You can also track your order in your order history. Just log into your account using your email address and password, then click on your order number in your order history. The tracking number will appear under the Status; Tracking column.

How much does Zappos VIP cost?

It’s free to join, simply join here. You can also email or live chat us or call us 24/7 at 1-866-427-2246! You can also enroll when you log into your existing Zappos account or when you register for a new Zappos account.

How do I return a Zappos order?


  1. Go to the website and click on My Account in the upper right hand corner.
  2. Log in to your account using your email address and password.
  3. Click on the order number of the merchandise you wish to return.
  4. Check the box to the left of the item(s) you wish to return and click on the Return Checked Item box.

Is Zappos safe to buy from?

Zappos is legit. they’re not trying to scam you in any way shape or form. If you buy a pair of shoes from Zappos… you’re unlikely to be unhappy with the shopping experience. Personally, I’ve only ordered shoes from Zappos… as their selection is unbeatable.

Does Amazon deliver for Zappos?

Do you have Amazon Prime? You can link your Prime membership to get FREE upgraded shipping on all Zappos orders. For even more perks as a Prime member, join Zappos VIP, too!

Can you return shoes Zappos after wearing them?

Runlimited Guarantee Terms and Conditions: Shoes purchased and worn during the Program must be returned within 30 days of the purchase date in accordance with the return instructions received by the purchaser via email after the purchase date. Unworn Shoes remain subject to Zappos’ standard return policy.

Does Zappos sell fake Birkenstocks?

5 months from now, if you want a pair of Birkenstocks on Amazon, you’ll be buying fakes. Luckily for Birkenstock, they are not beholden to stock holders and they sell on a plethora of other sites such as Zappos, Dick’s Sporting Goods, Backcountry, Famous Footwear, Shoe Buy, DSW and dozens more.

Is Zappos the same as Amazon?

The company was founded in 1999 by Nick Swinmurn and launched under the domain name In July 2009, Amazon acquired Zappos in an all-stock deal worth around $1.2 billion at the time….Zappos.

Number of employees 1,500+
Parent Amazon